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POSITIVE- We will always be present and positive as we navigate our borrowers through the homebuyer process.

 

APPRECIATIVE - We are happy to serve our community and help meet their mortgage needs because without them we would cease to exist.

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RECTITUDINOUS– We are morally correct.  We will lead with

truth and honesty as we pledge to be forthright with our clients.

 

RESPECTFUL– We will remember and honor the client experience by treating each borrower like a member of our family.

 

QUALITATIVE – We strive for excellence through continuous

improvement of our processes and service output to our clients.

 

TEAM ORIENTED– We are committed to providing our clients

with timely communication and helping to guide them in achieving

their homeownership goal.

 

HONORABLE– We will show gratitude and show honor in our

daily lives, both professionally and personally, to our families, friends, clients, and business partners.

 

EFFICIENT – We will continually review our processes and support systems in order to ensure client satisfaction.

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                     ---Patrina and The Happy Mortgage Company Family